Client Accounts

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Collaboration is important in this therapy practice, and your therapist tries their best to personalize therapy appointments to meet client needs. 

Sometimes it may be necessary for clients to take a break from therapy, or there may be reasons why they don't continue to regularly schedule appointments. In the event that the therapist hasn't heard from you in 1-2 months then your client file will be closed (unless other arrangements were made) and your online Jane account will be deactivated.

If at any time you wish to reactivate services please email your therapist and they will do their best to accommodate your needs. Please note that your therapist cannot guarantee that they will have room in their schedule for you and you may need to go on their waitlist for the first available appointment time.